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Our team members are;

Loyal, Dependable, Safety Minded, Talented, Respectful, Experienced, Accountable, Dedicated, and Punctual

Business Terms

Business Terms | Hire Period | Hire Price | Payment | Cancellation | Performance | Drivers/Operating Hours | Hours of Service Rules - Canada | Driver May Not Exceed | Mandatory Rest | Hours of Service Rules - USA | Customs | Miscellaneous

Business Terms

The compiled quote will stand for 2 weeks. Brandon Bus Lines shall not consider the order as binding until the signed estimate has been received along with a 25% deposit. The estimate must be signed by a persons 18 years of age or older. It is to be understood that by signing the estimate the client is assuming responsibility for the passengers on the coach.

Hire Period

The period of time agreed upon shall be definitive. Any extension shall be permitted only as arranged with the office, and must be agreed upon in advance. Canadian and United States Hours of Service rules must be followe. All itinerary's must be received at least 5 business days prior to the departure.

Hire Price

Any additional expense, such as the drivers hotel room, permits, park passes, shall be paid by the sold-to party. The costs of fuel and the driver's wages will be covered by Brandon Bus Lines, and are included in the quoted price.

Payment

A 25% deposit is needed to secure booking of the bus, final payment must be received by Brandon Bus Lines at least 3 weeks prior to departure.

Cancellation

The sold-to party may terminate the Hire Contract at any time. By way of compensation, Brandon Bus Lines shall charge the following fee:

No charge for notice given 30 days prior to the trip.

The 25% deposit will be withheld if the notice is given less than 15 business days prior to the trip.

The full amount payment will be held if the charter is cancelled within 10 business days prior to the departure date.

Performance

The extent of the services rendered is specified in the Hire Contract. If a given coach is unavailable, Brandon Bus Lines reserves the right to provide another coach instead, or to order a coach from another company.

 Break Downs

Brandon Bus Lines operates well maintained equipment that undergoes regular safety inspections and services. Due to the fact that equipment is mechanical, break downs still can occur.

If a mechanical breakdown occurs where the coach is unable to continue without repairs, Brandon Bus Lines will plan a course of action. If the driver can diagnose the problem, management will decide either to repair the coach or hire another coach, if one is available. If the driver cannot diagnose the problem then a local heavy duty mechanic will be called to do so. A plan of action will then be made by Brandon Bus Lines.

If any non-essential equipment shall break down, the trip will be completed with out them. Non essential equipment is things such as video equipment, PA system, air conditioning and washroom. Having a washroom is great for emergences, however the driver will be making stops as he has to take breaks as well, you are encouraged to do the same. Air conditioning is comforting on a hot day, however if there is a malfunctions the air can be vented and the trip can continue until a repair be made.

Parts are not always readily available so repairs cannot always be made on the road. Although break downs may inconvenience you during your trip, refunds are not issued. 

Drivers/Operating Hours

Our drivers strictly observe the legally required operating hours and resting periods.

For their own safety, drivers must observe Canadian, Hours of Service Rules, and also the US, when applicable.

Hours of Service Rules - Canada

Day = 24 hour period designated by the carrier

"Core" Rest = 8 consecutive hours of rest

Work shift = time between 2 Core rest periods

Driver May Not Exceed:

13 hours driving/14 hours on-duty in a DAY

13 hours driving/14 hours on-duty, or 16 total elapsed hours from end of one CORE rest to beginning of next CORE rest

Mandatory Rest

Minimum 10 hours in a DAY

At least 8 hours must be consecutive, but need not fall completely within the DAY. May cross over midnight

Remaining 2 hours must be taken in minimum 30-minute blocks no later than after the 8th hour of driving

Hours of Service Rules - USA

10 hour Driving Limit (May drive a max of 10 hours after 8 consecutive hours off duty, and must take a 30 minute break after the 8th hour of driving.)

15 hour ON-Duty Limit (May not drive after having been on duty for 15 hours, following 8 consecutive hours off duty. Off duty time is not included in the 15 hour period)

60/70 hour on Duty Limit (May not drive after 60/70 hours on duty in 7/8 consecutive days)

Sleeper Berth (drivers using a sleeper berth must take at least 8 hours in the sleeper, and may split the sleeper time into 2 periods providing neither is less that 2 hours)

Customs

The sold-to party must fax a list of passenger names, birthdates, destination and reason for visit to the US customs, at least 48 hours prior to departure date.

Miscellaneous

There is no smoking aboard any of our coaches.

Coaches are to be kept tidy and all garbage to be off the floors, before the end of their trip.

A $500.00 damage deposit is required for "social" charters, to be returned upon inspection of the bus, if the bus does not pass the inspection, the entire damage deposit will be withheld.

There may be additional charges if the bus needs EXTRA cleaning, or if there are damages outside of normal wear and tear; the amount will be determined by Brandon Bus Lines.

Brandon Bus Lines is not responsible for lost or stolen items on the coach.

Brandon Bus Lines is registered with the Brandon School Division, under Gordon Hrechka.